Frequently Asked Questions
Please read our FAQ before sending us a message.
ROI – €6.50 (free delivery on all orders over €60)
UK delivery – €8.90 (free delivery on all orders over €60)
We accept PayPal and Credit Card Payments.
If you order before midday Monday to Friday we will dispatch your order the same day. Most of the parcels is delivered within 2 working days but it might take up to 4 working days.
We process your orders as soon as it is possible. Once the order dispatched we will put tracking details into the sstem. You can find it in your order details.
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.
Once we received your order we will email you order confirmation. After payment received we dispatch your order immediately.
We issue a receipt for all orders and send by email. If you need an invoice you can download it from My Account.