FREQUENTLY ASKED QUESTIONS

What are the delivery charges for orders from the Online Shop?

Delivery charges
ROI – €6.50 (free delivery on all orders over €60)
UK delivery – €8.90 (free delivery on all orders over €60)

Which payment methods are accepted in the Online Shop?

We accept PayPal and Credit Card Payments.

How long will delivery take?

If you order before midday Monday to Friday we will dispatch your order the same day. Most of the parcels is delivered within 2 working days but it might take up to 4 working days.

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We process your orders as soon as it is possible. Once the order dispatched we will put tracking details into the sstem. You can find it in your order details.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.

What exactly happens after ordering?

Once we received your order we will email you order confirmation. After payment received we dispatch your order immediately.

Do I receive an invoice for my order?

We issue a receipt for all orders and send by email. If you need an invoice you can download it from My Account.